Stunning location Staff excellent in all areas but especially to the reception staff and the cleaning lady on the first floor who was always laughing and smiling ( didn’t catch her name but I wish I did )
Wendy
2024년 11월
Staff were fantastic and dealt with the issues we had swiftly. Food was simple but tasty (3 course meal as part of a function and breakfast). Overall good but fairly basic for a 4*. We sadly didn't use the Spa facilities. These might and ramped up my opinion.
Rachel
2024년 10월
The welcome by the concierge was extremely friendly and informative (a real credit to the place) There was very large selection of Breakfast foods ranging from the fully fried, including Haggis, cereal, yogurts, cheeses etc. Evening meal menu was varied with a good selection to suit most appetites' (the stake pie was a particular favorite). The pool/spa although quite small was a nice feature and a good place to unwind. (gym available as well) The setting is beautiful and you can walk off into the woods for miles. Great location to do some exploring (Moffat, Grey Mare's tail waterfall, St Mary's loch, Megget reservoir, Talla reservoir) to name but a few places to visit.
Geoff
2024년 9월
last minute booking due to cancellation of room at previously booked hotel ( by another hotel group), room was listed as a single ( last room at hotel) but was a small double which was a pleasant surprise, food very good with portions which were enough without being overfaced or still hungry . Bar prices were competitive for a 4* hotel. Breakfast was good but only plain yoghurt available in a bowl rather than individual flavoured pots but i understand that this is happening in many hotels to reduce waste.
Jason
2024년 6월
The location was fabulous, the hotel communal areas were very nicely presented. The staff were so lovely and friendly (Janette and Ryan were lovely on reception) , they couldn't do enough for us. The food was very good. We upgraded our room to the Eddleston suite which was fabulous, just idyllic.
Hos4689
2024년 5월
The staff made this shirt stay so enjoyable. They were pleasant, good humoured and helpful. The young restaurant waiters in particular were exceptional. I informed reception that I was deaf and I was impressed to be given a device which would wake me if the fire alarm was sounded. The rooms were comfortable and clean. I ate in the restaurant and the food was very good. I would certainly stay again if visiting the area.
Hilary
2025년 3월
The staff were all lovely and welcoming especially in the restaurant on Monday night and at reception o Tuesday morning. The food was delicious and the atmosphere was relaxing. We had a lovely walk in the grounds. We knew about the polish map but not the walk down to the altar which was beautiful.
Jane
2024년 3월
The whole Castle experience was amazing & the location. Staff are amazing, lovely place for a break.
Albert
2024년 6월
Loved everything. My only criticism would be that you can hear the people in the rooms next to you quite loudly. Saying that, I appreciate it's an old castle and whenever it was originally turned into a hotel, they didn't take this into consideration, nothing to do with the current owners I'm sure. The staff and service are exceptional and the food is great.
Gillian
2025년 2월
Staff were excellent - professional, helpful and pleasant Lovely walks and grounds. Excellent breakfast.
John
2024년 6월